This Privacy Policy forms a part of the Terms of Use relating to the use of the Dubai Residential Corporates Portal at https://corporates.dubaiam.ae (the "Dubai Residential  Corporates Portal") and the Dubai Residential Residents Portal at https://residents.dubairesidential.ae (the "Dubai Residential Residents Portal"), the Dubai Residential App available on Android and iOS stores (the "Dubai Residential App") and the services provided via the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential  App (as applicable) by Dubai Residential Assets LLC or any of its subsidiaries (the “Group”).

By using the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. To the extent that any end user occupants access the Dubai Residential Residents Portal in respect of any of the Services set out in these Terms, the Terms of Use of the Dubai Residential Residents Portal will apply to the use of such Services.

We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App. You are encouraged to frequently to revisit this Policy on the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App in order to update yourself about any changes. If you do not agree to the Policy (including any amendments), then you should immediately cease using the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App.

1. YOUR INFORMATION

1.1. The type of information we collect from you is either personal to you, or is general in nature:

  • (a) Personal Information: When you browse the Dubai Residential Corporates Portal and/or the Dubai Residential App, create an account on the Dubai Residential Corporates Portal and/or the Dubai Residential App, update your information, take part in promotions or send communications to us, you provide us with information that we store and process. Such information may include your corporate name, name of your authorized representatives, address, phone number, email address, property information, purchase and transaction history, billing information (including credit/debit card information), interests, together with contact and personal information for your end user occupants and employees, such as email addresses and mobile numbers, emergency contact details, etc., and other such 'Personal Information'.
  • (b) General Information: We also receive more general information from you/end user occupants as a result of your visits to, and use of, the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App. This general information does not identify you/end user occupants personally, and can include information such as your IP address, the date and time you access the Dubai Residential  Corporates Portal and/or the Dubai Residential  Residents Portal and/or the Dubai Residential  App, length of time you/end user occupants spend on the Dubai Residential  Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App, your browsing history (recorded by the text and graphics files that compose that page), the Internet address of the website from which you linked directly to the Dubai Residential  Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential  App, and other such 'General Information'.

2. COLLECTING AND USING INFORMATION

  • 2.1. The Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App can only be used by you providing Personal Information to us. We use this information to provide you/ end user occupants with a better service, and in particular to: keep internal records; improve our Property, services and the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential  App; communicate with you if you/end user occupants have ordered or rented a Property from us; contact you/end user occupants for market research purposes; and provide you/end user occupants with information about new and existing Property and services, promotions, special offers and other information. If you contact us via the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App, or via email to the contacts set out on the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App, we will keep a record of that correspondence.

  • 2.2. We use General Information to help us make the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential  App more useful to visitors (including to help us assess content of interest to visitors), and for other purposes such as determining the Dubai Residential  Corporates Portal and/or the Dubai Residential  Residents Portal and/or the Dubai Residential  App technical design specifications and identifying system performance or problem areas, for tracking activity on the Dubai Residential  Corporates Portal and/or the Dubai Residential  Residents Portal and/or the Dubai Residential  App, preparing reports, assessing trends, and otherwise monitoring the way in which the Dubai Residential  Corporates Portal and/or the Dubai Residential  Residents Portal and/or the Dubai Residential  App is being used – none of which would be in a way that personally identifies any users.


3. NON-DISCLOSURE OF PERSONAL INFORMATION

  • 3.1. You agree that we may share your Personal Information within the Group. We will not share, store, sell or rent your Personal Information in any manner to any third parties outside the Group, except when we have your permission; or if required to do so by law or any governing authority; or to protect our own legitimate interests.

 

  • 3.2. You acknowledge and agree that we use third party website hosting services and may disclose your Personal information for a legitimate business in connection with website hosting (as the case may be). Where such third-party recipient is located outside the country where you are Corporates, you consent to the transfer of your personal data outside of the country where you are Corporates to such recipients.

 

4. ADVERTISEMENTS

  • 4.1. Some of the advertisements you/end user occupants see on the Dubai Residential Corporates Portal and/or the Dubai Residential Residents Portal and/or the Dubai Residential App are selected and delivered by advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you/end user occupants and your/end user occupants online activities, either on the Dubai Residential  Corporates Portal and/or the Dubai Residential  Residents Portal and/or the Dubai Residential  App or on other websites, through cookies, web beacons, and other technologies in an effort to understand your/end user occupants interests and deliver to you advertisements that are tailored to your/end user occupants interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy.

5. SECURITY

  • 5.1. Keeping your/end user occupants Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your/end user occupants Personal Information against any unauthorised access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorised access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via the Dubai Residential Corporates Portal and/or the Dubai Residential App or by e-mail is totally secure and safe.

6. COOKIES

  • 6.1. The Dubai Residential Corporates Portal and the Dubai Residential Residents Portal both use cookies, which are files that store information on your hard drive that allow a website to recognize users, track new users and to record session information. Most browsers are automatically set to accept cookies but if you choose you can disable the cookies from your browser.

7. CONTACT